Terms and Conditions

Welcome to FunTickets.in. These Terms and Conditions govern your use of our platform and services. By using our website, you agree to these terms.

1. Definitions

• "User" refers to any person using our Platform
• "Customer" refers to users who book activities
• "Business Partner" refers to businesses offering activities
• "Activity" refers to any tourism service listed
• "Booking" refers to confirmed reservations

2. Eligibility

To use our services, you must:

• Be at least 18 years old
• Provide accurate information
• Have legal capacity to enter contracts
• Not be previously suspended from our platform

3. User Account

3.1 Registration

You must create an account to make bookings by providing accurate and complete information.

3.2 Account Security

You are responsible for maintaining your account security and all activities under your account.

4. Booking Process

A booking is confirmed only after successful payment and receipt of confirmation via SMS, email, or WhatsApp.

5. Payment Terms

We accept various payment methods through secure payment gateways. All transactions are processed securely.

6. Cancellation and Refunds

Cancellation policies vary by activity. Generally:

• 48+ hours before: Full or partial refund
• 24-48 hours: Partial refund
• Less than 24 hours: Non-refundable
• No-shows: Non-refundable

7. User Responsibilities

You agree to:

• Provide accurate booking information
• Arrive on time for activities
• Follow safety instructions
• Respect business partner staff and property
• Not engage in illegal or harmful behavior

8. Limitation of Liability

We shall not be liable for:

• Injuries or damages during activities
• Quality or safety of business partner services
• Business partner cancellations or changes
• Loss of personal property
• Technical issues or website downtime

9. Intellectual Property

All content on our platform is protected by copyright and trademark laws. You may not copy, modify, or distribute our content without permission.

10. Privacy

Our Privacy Policy governs how we collect and use your information. By using our platform, you consent to our data practices.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of India.

11.2 Jurisdiction

Any disputes shall be subject to the exclusive jurisdiction of courts in Panaji, Goa, India.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting. Your continued use constitutes acceptance of modified Terms.

13. Contact Information

For questions about these Terms:

• Email: support@funtickets.in
• Phone: +91 8660435410
• Address: # A-206 Heritage Princes', Opp Almeida High School Varcondem, Ponda, Goa - 403401